Privacy Policy

Effective Date: 12/12/2024

Welcome to HowinFleet. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices, please contact us at info@howincloud.com.

1. Information We Collect

We collect personal information that you voluntarily provide to us or that is necessary for the functioning of the HowinFleet mobile application.

• Personal Information: Name, phone number, email address, company name.
• Usage Data: IP address, device information, browser type, pages viewed, and diagnostic data.
• Cookies and Tracking Technologies: Cookies to improve user experience and track usage patterns.
• Location Information (Required): We access and collect your device’s location (approximate and precise GPS) for the following purposes:
  • To enable navigation and routing inside the HowinFleet app.
  • To update your live duty status (on-duty/off-duty).
  • To verify attendance such as duty-in and duty-out.
  • To show your real-time position to the fleet admin panel.
  • To improve service accuracy and support safety features.

  Important: Location is collected in the background (even when the app is closed or not actively in use) only when you are marked as “On Duty”. When you go “Off Duty”, location tracking stops automatically.

2. How We Use Your Information

We use your information for purposes such as:

• Providing and managing fleet operations.
• Enabling accurate pickup, drop, and navigation features.
• Showing real-time agent location to improve operational efficiency.
• Recording duty-in and duty-out activity logs.
• Ensuring compliance and safety during fleet usage.

3. Sharing Your Information

We do NOT sell your personal information. We may share it only in these situations:

• Service Providers: For analytics, hosting, and operational support.
• Legal Requirements: If required to comply with law or legal process.
• Internal Use: Location data is shared only within the fleet management system for operational purposes.

4. Cookies and Tracking Technologies

We use cookies to improve user experience and for website analytics.

5. Data Security

We use industry-standard security measures to protect your data, but no method is 100% secure.

6. Your Privacy Rights

• Right to access, update, or delete your data.
• Right to withdraw consent for location access at any time.
• Right to restrict certain processing activities.

7. Location Permissions Explained

The HowinFleet app requires the following location permissions:

• Precise Location: Used for accurate navigation and duty tracking.
• Background Location: Used only when you are “On Duty” to update live location for fleet monitoring.

You may disable location access at any time from your device settings. However, doing so will prevent essential app features from functioning correctly.

8. Third-Party Links

We are not responsible for third-party websites linked from the app.

9. Changes to This Policy

We may update this policy as needed. Changes will be posted with an updated effective date.

10. Contact Us

If you have questions about this policy, please contact us at:

Email: info@howincloud.com

Website: https://howinfleet.com/